1) Terms of Service (TOS)

Last Updated: 9/12/2025 Entity: Playgrounds Analytics Inc, doing business as “Playgrounds Analytics” (“Playgrounds Analytics,” “we,” “us,” “our”)

Quick Summary (non‑binding)

• You need a Ryzome account, keep your credentials secure, and use Ryzome lawfully.
• You own your Customer Content; we give you rights to AI Outputs and we won’t use your Customer Content to train models unless you opt in.
• Ryzome integrates third‑party AI model providers; we share prompts/outputs with them to deliver features.
• We disclaim professional advice; outputs may be inaccurate.
• Our liability is limited; you agree to reasonable use, compliance, and acceptable use rules.

The summary is for convenience only; the full terms below are legally binding.

---

1. Scope and Acceptance

These Terms of Service (“Terms”) govern your access to and use of Ryzome’s websites, applications, browser extensions, APIs, and related services that reference these Terms (collectively, the “Services”). By creating an account, clicking “I Agree,” or using the Services, you accept these Terms and our Privacy Policy.

If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. In that case, “you” means the organization.

2. Key Definitions

• Customer Content: text, documents, data, files, prompts, instructions, media, and other materials you or your authorized users submit to the Services.
• AI Output(s): results generated by the Services, including model responses, transformations, summaries, and code.
• Workspace: an account, tenant, or environment owned by you (or your organization) under which authorized users access the Services.
• Authorized User: an individual who accesses the Services under your account or Workspace.
• Model Provider(s): third‑party providers of large language models or related AI systems used by the Services.
• Developer Tools: APIs, SDKs, webhooks, and related technical components offered by Ryzome.

3. Account, Eligibility, and Access

You must be at least 12 years old (or older, if required by your local law) to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for actions taken via your account. Notify us promptly of any unauthorized use.

4. Plans, Fees, and Taxes

If you purchase a paid plan, you agree to pay all fees described at checkout or in an order form. Unless otherwise stated, fees are non‑refundable. Subscriptions renew automatically for the same term unless canceled prior to renewal. You are responsible for applicable taxes; we may add them as required by law.

5. License and Use Rights

• Your Rights: Subject to these Terms, Playgrounds Analytics grants you a limited, non‑exclusive, non‑transferable license to access and use the Services during your subscription term.
• Restrictions: You must not: (a) reverse engineer or decompile the Services; (b) circumvent security; (c) use the Services to build a competing product; (d) misuse the Services in violation of our Acceptable Use (Section 7).

6. Ownership

• Customer Content: You retain all rights to your Customer Content.
• AI Outputs: As between you and Playgrounds Analytics, we assign to you any rights we may have in AI Outputs generated from your Customer Content to the maximum extent permitted by law. You are responsible for reviewing AI Outputs for accuracy and legality before use.
• Ryzome IP: We and our licensors retain all rights, title, and interest in the Services, software, and underlying technology.

7. Acceptable Use

You agree not to use the Services to:

• Violate laws or the rights of others;
• Upload or process infringing, defamatory, obscene, or otherwise unlawful content;
• Generate or disseminate malware, spam, or content intended to deceive or cause harm;
• Attempt to identify or re‑identify individuals from de‑identified data;
• Submit or process Sensitive Data (e.g., health, financial account numbers, government IDs, biometric data) unless you have a written agreement with us expressly permitting it;
• Engage in high‑risk activities where inaccurate outputs could lead to death, personal injury, or severe environmental/financial harm.

8. AI Features; Third‑Party Model Providers

Ryzome integrates with Model Providers to deliver AI features. To generate AI Outputs, we may transmit Customer Content and metadata to Model Providers. We contractually require reasonable confidentiality and security safeguards from Model Providers; however, we do not control their independent services.

No Training by Default. Playgrounds Analytics does not use Customer Content to train foundation models or improve Model Providers’ general models unless (i) you opt in via a setting or written agreement, or (ii) the data is aggregated and de‑identified.

You are responsible for your prompts and how you use AI Outputs. Outputs may be inaccurate, incomplete, or offensive; do not rely on them as professional advice (legal, medical, financial, etc.). Always review and fact‑check.

9. Privacy and Data Protection

Our collection and use of personal data is described in the Privacy Policy. For enterprise customers, the Data Processing Addendum (DPA) forms part of these Terms where required by law, and sets out our processor/ controller roles and international transfer mechanisms (e.g., SCCs/UK Addendum).

10. Confidentiality

Each party may access confidential information of the other. The receiving party will use the same degree of care it uses to protect its own confidential information (and at least reasonable care) and only for the purpose of performing these Terms.

11. Feedback

If you submit suggestions, comments, or ideas (“Feedback”), you grant Playgrounds Analytics a perpetual, irrevocable, worldwide, royalty‑free license to use the Feedback without restriction.

12. Third‑Party Services

The Services may link to or interoperate with third‑party products or services. Your use of third‑party services is governed by their terms and privacy policies. We are not responsible for third‑party services unless expressly stated.

13. Beta Features

We may offer features identified as beta, preview, or experimental. Beta features are provided “as is,” may change or be discontinued, and are not covered by support or SLAs.

14. Suspension and Termination

We may suspend or terminate access if: (a) you breach these Terms; (b) your use risks security, legal, or operational harm; or (c) required by law. You may terminate at any time by canceling your plan; termination is effective at the end of the current term unless otherwise stated. Upon termination, your license ends and we may delete or disable access to Customer Content after a reasonable retention period specified in the Privacy Policy or your DPA.

15. Disclaimers

THE SERVICES AND AI OUTPUTS ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. PLAYGROUNDS ANALYTICS DOES NOT PROVIDE PROFESSIONAL ADVICE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, OR DATA; AND (B) EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO PLAYGROUNDS ANALYTICS FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR EITHER PARTY’S BREACH OF CONFIDENTIALITY OR INFRINGEMENT OF THE OTHER PARTY’S IP RIGHTS.

17. Indemnification

You will defend and indemnify Playgrounds Analytics against claims arising from: (a) your Customer Content; (b) your use of the Services in violation of these Terms or law; or (c) your combination of the Services with products/services we did not supply.

18. Export, Sanctions, and Government Use

You must comply with applicable export control and sanctions laws. The Services are “commercial products” developed at private expense; U.S. Government use is subject to standard commercial license terms.

19. Dispute Resolution; Governing Law

These Terms are governed by the laws of [Governing Law—Delaware, USA], excluding its conflict‑of‑laws rules.

20. Changes to the Services or Terms

We may modify the Services or these Terms. Material changes will be notified via the Services or email. The updated Terms are effective when posted unless stated otherwise. Continued use constitutes acceptance.

21. Notices

Legal notices to Playgrounds Analytics: info@playgrounds.network or 8122 Carver Heights, San Antonio, TX 78253. Notices to you may be sent to your account email or shown in‑product.

22. Miscellaneous

These Terms are the entire agreement regarding the Services and supersede prior or contemporaneous agreements. If a provision is unenforceable, the remainder stays in effect. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset transfer.

Contact: Playgrounds Analytics Inc, 8122 Carver Heights, San Antonio, TX 78253, info@playgrounds.network

---

2) Privacy Policy

Last Updated: 9/12/2025 Entity: Playgrounds Analytics Inc, doing business as “Playgrounds Analytics” (“Playgrounds Analytics,” “we,” “us,” “our”)

This Privacy Policy explains how we collect, use, share, and protect personal data when you interact with Ryzome’s websites, apps, and AI‑powered Services.

At a Glance

• We collect account, usage, and device data to provide and improve the Services.
• You own your Customer Content. We do not use Customer Content to train foundation models unless you opt in.
• We share data with service providers and Model Providers under contract.
• You can access, correct, delete, or export your data, and opt out of marketing.
• We use standard safeguards and retain data only as long as necessary.

1. What We Collect

We collect the following categories of data (which may be personal data where applicable):

A. Account & Contact Data Name, email, password (hashed), profile details, role, workspace affiliation, billing contact, and communications preferences.

B. Billing & Transaction Data Payment method (tokenized by our payment processor), billing address, plan details, invoices, and order history. We do not store full payment card numbers.

C. Customer Content & AI Interaction Data Prompts, documents, instructions, files, and related context you upload; AI Outputs generated; feature usage context (e.g., tool invoked, model selected). Training Use: Not used to train foundation models unless you opt in via settings or a written agreement. We may use aggregated, de‑identified usage trends to improve reliability and safety.

D. Usage & Device Data Log data (IP address, timestamps, pages/features used), app version, device identifiers, browser type, language, time zone, and diagnostics.

E. Cookies & Similar Technologies We use necessary cookies for authentication and security, and (with consent where required) analytics/functional cookies. See “Cookies” below.

F. Support & Communications Support tickets, chat messages, email correspondence, feedback, and survey responses.

G. Job Applicant Data (if applicable) Resume, contact info, background information you provide.

No Children’s Data: The Services are not directed to children under 16. We do not knowingly collect their data.

2. How We Use Data (Purposes)

We use data to:

1. Provide and secure the Services, including authentication, access control, fraud prevention, and abuse detection.
2. Operate AI features, generate outputs, and route requests to Model Providers.
3. Improve functionality, reliability, and user experience (including de‑identified analytics).
4. Support you, respond to inquiries, and diagnose issues.
5. Bill and administer accounts, including renewals and plan changes.
6. Comply with law and enforce our Terms, including defending legal claims.
7. Market the Services (with consent where required); you may opt out anytime.

Legal Bases (EEA/UK only): Performance of a contract; legitimate interests (e.g., product improvement, network security); compliance with legal obligations; consent where required (e.g., certain cookies/marketing).

3. How We Share Data

We share data with:

• Service Providers / Subprocessors who perform services on our behalf (hosting, storage, analytics, support, email, payment processing, Model Providers). They are bound by confidentiality and security obligations.
• Affiliates for operations consistent with this Policy.
• Legal / Safety recipients where required by law, regulation, subpoena, or to protect rights, safety, and integrity.
• Business Transfers in connection with a merger, acquisition, financing, or sale of assets (we’ll provide notice where required).
• Aggregated/De‑identified data that cannot reasonably identify you.

We do not sell personal information as “sell” is defined under the CPRA, nor do we share it for cross‑context behavioral advertising without your consent.

4. Model Providers and AI Data Flows

To deliver AI features, we may send Customer Content and metadata to Model Providers. We require contractual safeguards and disable training by default. Where a Model Provider offers an enterprise “no‑training” or data‑control program, we will use it. We recommend avoiding Sensitive Data unless expressly permitted by contract.

5. International Data Transfers

We may transfer data to countries outside your own, including the United States. Where required, we use appropriate safeguards such as the EU Standard Contractual Clauses and the UK Addendum. Details are available in our DPA.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Standard retention periods:

• Account metadata: for the life of the account + [X] months;
• Logs/telemetry: [Y] days (security logs may be retained longer);
• Customer Content: as configured in your Workspace or until you delete it;
• Support records: [Z] years;
• Backups: rolling backups retained for up to [N] days.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data;
• Port (export) your data;
• Object to or restrict processing;
• Opt out of marketing communications;
• Withdraw consent where processing is based on consent;
• Appeal a decision (US state privacy laws).

How to exercise: Email [info@ryzome.ai] or use in‑product controls. If your data was submitted by an organization using Ryzome, contact that organization (the Controller) first; we act as a Processor and will assist them.

8. Security

We implement reasonable and appropriate measures, including encryption in transit and at rest, access controls, secure development practices, vulnerability management, and incident response processes. No system is perfectly secure; report security issues to [info@ryzome.ai].

9. Cookies and Tracking

We use:

• Strictly Necessary cookies (authentication, security, session).
• Functional/Analytics cookies (product analytics, usage measurement).
• Marketing cookies (only with consent where required).

You can control cookies via browser settings and our cookie banner. Disabling certain cookies may limit functionality. We respond to Global Privacy Control (GPC) signals where legally required.

10. Automated Decision‑Making

Ryzome’s AI features generate outputs based on your prompts and context. We do not make decisions that produce legal or similarly significant effects without human involvement.

11. California, Virginia, and Other U.S. State Notices

We provide the following CPRA category disclosures for the past 12 months:

Your CPRA Rights include access, deletion, correction, portability, and the right to opt out of sharing/targeted advertising. We do not knowingly sell or share data of users under 16.

12. Do Not Track

Our services do not respond to browser “Do Not Track” signals at this time, but we honor GPC signals where required.

13. Third‑Party Links

Our websites may link to third‑party sites or services. Their privacy practices are governed by their own policies.

14. Changes to this Policy

We may update this Policy periodically. Material changes will be notified through the Services or by email. The “Effective Date” indicates the latest revision.

15. Contact Us

Privacy Questions / Requests: [info@ryzome.example] Security Reports: [info@ryzome.example] Postal: Playgrounds Analytics Inc, 8122 Carver Heights, San Antonio, TX 78253